What is a SaaS audit?+
A SaaS audit is a structured review of every software subscription your business pays for. It identifies what each tool costs, who actually uses it, and whether it's still needed — so you can cut waste and renegotiate contracts.
How much should a small business spend on software?+
Most small businesses spend between 5% and 15% of revenue on software, but the healthier metric is cost per active user. A quick audit usually surfaces 20–30% of spend tied to unused or duplicate tools.
How do I find software I'm paying for but not using?+
Cross-reference your subscription list against last-login and active-user data. Any license with no recent logins is a zombie subscription you can cancel or downgrade — BetterTracker surfaces these automatically.
How do I reduce software costs for my small business?+
Cancel unused licenses, consolidate overlapping tools, switch annual plans where it saves money, and renegotiate seat counts to match real headcount. Running a regular SaaS audit keeps costs from creeping back up.
How do I audit my SaaS subscriptions?+
Start by listing every subscription across all payment methods, assign each tool an owner and purpose, pull last-login and active-user data, then flag duplicates, unused licenses, and upcoming renewals. Our free checklist walks you through the full 5-step process in 45 minutes.
